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Gennev Reviews

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Overall Rating

4.0
6 Reviews
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About Gennev

Gennev is a company that provides integrated care for menopause. They offer evidence-based treatments from board-certified OB/GYNs and Dietitians. Their services are available to patients in all 50 states through their secure telehealth platform. They provide FDA-approved treatments for symptoms like HRT, nutrition recommendations, and lifestyle changes. They also adjust care plans to fit the changing needs of their patients.

They treat a variety of symptoms including challenges with metabolism and weight management, mood and stress, sleep, and libido. They also offer treatments for painful sex which is experienced by up to 75% of women at some point in their lifetime.

Their process involves seeing a board-certified menopause specialist from home, getting a custom menopause care plan with proven treatments, and adjusting the plan as the patient's needs change. They have also partnered with LifeStance, a leading provider of mental health services, to integrate menopause and mental health virtual care.

In addition to their services, they offer products such as intimate moisture and water-based personal and hybrid lubricants through an online marketplace. They also offer supplements and vitamins. Gennev was founded in 2015 and is based in Kirkland, Washington. In October 2022, Gennev was acquired by Unified Women's Healthcare.

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Gennev Customer Reviews (6)

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Brooke Middleton
Brooke Middleton
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Feb 15, 2023
Stephan Pfeiffer
Stephan Pfeiffer
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Feb 12, 2023
Piusz Makai
Piusz Makai
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Feb 11, 2023
Katja Schiffer
Katja Schiffer
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Feb 9, 2023
Marcia Joseph
Marcia Joseph
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Feb 8, 2023
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Feb 8, 2023

Gennev Customer’s Q&A

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Gennev FAQs

FAQ

How can I access Gennev's services?

Accessing Gennev's services involves a few steps. First, create a free account. This account is used to book appointments with menopause-trained MDs and health specialists. After setting up the account, provide your health history and choose your payment method. A privacy form for your signature will be sent by text message and email. You'll complete a brief questionnaire about your medical history. Payment can be made through insurance or billed directly. Once these steps are completed, you can book your doctor’s appointment. This is a 30-minute virtual visit with a board-certified, menopause-trained MD. Together, you'll create your customized care plan. Depending on your health history and symptom experience, your doctor may prescribe medications. They may also recommend follow-up care with Gennev's menopause-trained dietitians, health coaches, and mental health specialists, as necessary. After your appointment, you'll receive a summary of your visit through your Gennev portal. You can fill any prescriptions that have been ordered for you and schedule your recommended follow-up appointments. If you’ve been prescribed medication, you'll check in with your doctor during a 30-minute follow-up visit to assess your progress and dosing, and renew prescriptions as necessary. Gennev also offers integrated care, weight management, and metabolic guidance by Dietitians, prescription medication, and labs covered by your health insurance. Gennev is now partnering with LifeStance, a leading provider of mental health services, to integrate menopause and mental health virtual care.

FAQ

About gennev.com Prices and Cost?

Gennev offers a variety of services with different pricing options. A 30-minute initial video appointment with a board-certified OB/GYN is priced at $199. This includes menopause diagnosis, prescription for FDA-approved hormonal and non-hormonal medications, and lifestyle and dietary support and recommendations. Follow-up appointments are priced at $149 per appointment.

Additionally, a 50-minute initial video appointment with a menopause-trained RDN is priced at $179. This includes personalized nutrition and physical activity recommendations, supplements discussion, assessment of sleep and stress management, and lifestyle and dietary support and recommendations. Follow-up appointments are priced at $99 per appointment.

Gennev's comprehensive menopause care is covered by certain insurance companies, with more on the way soon. Payment options include pay through insurance or being billed directly. Gennev's services are available nationwide with video appointments available in every state. Treatments are evidence-based and tailored to the individual's symptoms, providing expert care at every stage of the menopause journey.

FAQ

How can I schedule an appointment with Gennev?

To schedule an appointment with Gennev, follow these steps: - Visit the Gennev website. - Look for the option to Book a Virtual Visit. - You will be able to schedule an appointment with a certified Menopause Specialist. - The initial 30-minute visit with a Board-Certified OB/GYN costs $199. - Once the appointment is scheduled, you will receive a link to your appointment by text message and email. - Click on the link and follow the instructions to join your appointment. Remember, Gennev offers a whole-body approach to menopause care, including FDA-approved hormonal and non-hormonal medications, lifestyle changes & guidance, nutrition & diet changes, fitness & movement recommendations, and mindfulness & sleep support. They also offer virtual care in every state.

FAQ

About gennev.com Popular Products and Services?

Gennev is a virtual clinic that provides integrated care for menopause. The platform offers evidence-based treatments from board-certified OB/GYNs and Dietitians. The treatments include HRT, nutrition recommendations, and lifestyle changes. The platform also provides support for healthy weight management, mood and stress management, restful sleep, and improved libido. Gennev also offers a custom menopause care plan with proven treatments that can be adjusted as the patient's needs change. The company also offers products like intimate moisture and water-based personal and hybrid lubricants through an online marketplace. Gennev was founded in 2015 and is based in Kirkland, Washington. It was acquired by Unified Women's Healthcare in October 2022.

FAQ

How can I access Gennev's services?

Accessing Gennev's services involves a few steps. First, create a free account. This account can be used to book appointments with menopause-trained MDs and health specialists. After setting up the account, provide your health history and choose your payment method. A privacy form for your signature will be sent by text message and email. You can pay through your insurance or be billed directly.

Next, book your doctor’s appointment. This will be a 30-minute virtual visit with a board-certified, menopause-trained MD. Together, you'll create your customized care plan. Depending on your health history and symptom experience, your doctor may prescribe medications. They may also recommend follow-up care with menopause-trained dietitians, health coaches, and mental health specialists, as necessary.

Join your appointment using a computer for the best experience. After your appointment, you'll receive a summary of your visit through your Gennev portal. You can fill any prescriptions that have been ordered for you and schedule your recommended follow-up appointments.

Gennev also offers integrated care, weight management, and metabolic guidance by Dietitians, prescription medication, and labs covered by your health insurance. Eligible Aetna members will have their virtual visits with Gennev Doctors and Dietitians covered by their health plan. Gennev is now partnering with LifeStance, a leading provider of mental health services, to integrate menopause and mental health virtual care.

FAQ

About gennev.com Payment Method?

Gennev.com allows users to manage their payment methods through their account. Users can log into their account and select Payment Methods from the sidebar. The current payment method can be selected and updated by clicking on Update Payment Method. An email link is sent to update the payment method. It is advised to update the payment method before the billing date to ensure the updated method is charged for the upcoming billing period. If a user needs to change their credit card for their subscription, they can follow these steps. Gennev.com also provides the option to pay through insurance or direct billing. In terms of refunds, if approved, a credit will be applied to the original method of payment within a certain number of days. Please note that the refund and return policy lasts 30 days from the purchase date.

FAQ

What is Gennev.com?

Gennev.com is a virtual clinic specializing in menopause care. It offers integrated care for menopause, providing evidence-based treatments from board-certified OB/GYNs and Dietitians. The platform serves patients in all 50 states through a secure telehealth platform. Gennev.com provides FDA-approved treatments and proven strategies for symptoms like hot flashes, mood swings, and more. The treatments include Hormone Replacement Therapy (HRT), nutritional recommendations, and lifestyle changes. The care plan is adjustable to fit the patient's changing needs over time. Gennev.com also offers mental health services in partnership with LifeStance, a leading provider of mental health services. The platform is women-founded and clinician-built, aiming to close the gap in menopause knowledge and care.

FAQ

How do I update my payment method on Gennev.com?

To update the payment method on Gennev.com, follow these steps: 1. Visit the Gennev website and log into your account. If you don't remember your password, choose "Manage Subscription Without Password" and follow the steps. 2. Once logged in, choose Payment Methods from the sidebar. 3. Select your current payment method, then click "Update Payment Method". 4. Gennev will email you a link to update your payment method. Please make sure to update your payment method before your billing date to ensure that your updated payment method will be charged for the upcoming billing period.

FAQ

gennev.com Return Policy?

Gennev.com has a 30-day refund policy. If 30 days have passed since the purchase, no refund or exchange can be offered. If a refund is approved, it will be processed, and a credit will automatically be applied to the original method of payment within a certain amount of days. There are certain situations where only partial refunds are granted. Any item not in its original condition, is damaged or missing parts for reasons not due to our error, or any item that has been purchased more than 30 days ago may only be eligible for a partial refund. If a refund has not been received yet, it is recommended to check the bank account again, contact the credit card company, and then contact the bank. There is often some processing time before a refund is posted. Only regular priced items may be refunded, unfortunately sale items cannot be refunded. Exchanges are only made if items are defective or damaged. If an item was marked as a gift when purchased and shipped directly to the customer, a gift credit for the value of the return will be received. Once the returned item is received, a gift certificate will be mailed. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to the customer later, a refund will be sent to the gift giver and they will find out about the return. Returns are not accepted for products. If displeased with a purchase, it is recommended to gift it to someone who might find it beneficial or dispose of the product. As for the shipping policy, the expected delivery time is 3-5 business days. All purchases of $30 or more receive free shipping. This applies to orders in the United States only.

FAQ

How much does a Gennev appointment cost?

Gennev offers 30-minute appointments for $120, and 20-minute appointments for $75.

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